Taking PROGRESS CULTURE and TWO, FIVE, TEN into the World

I read a blog post from Tracie Mastronicola, Academic Dean at  San Francisco Friends School, over the weekend. Having worked with a small group of faculty members at SFFS over a couple of days in early February regarding creating a process by which they might redesign their daily schedule, I was particularly interested to read her piece entitled, “‘Committing to The Air’: An update on our scheduling process”. It is a lovely piece–one I hope you will read. I love the metaphor in the title. It led me to reflect on my visits to a couple of extraordinarily different, but equally fascinating, schools with whom I had the privilege to spend some time over the last months.

Perhaps once or twice a year I work with leaders and faculty members at independent schools to help them frame out a process for change. Usually these conversations have had to do with daily schedule reinvention; however, while daily schedule change may be the end, I am most interested in the means–a smarter process to hold the ambition of complex schools striving to make impactful change. [At the end of this post I will include a small sampling of links to posts addressing aspects of this topic].

In the last six months I have worked with two schools–Punahou School in Honolulu and San Francisco Friends School. Both experiences have been remarkable and invigorating, and importantly, they each have informed my reflection on my school, St. George’s Independent School where we have used the same framework, and in some cases aspects of it, to guide our key conversations.

I am left with this conclusion: if we are to be able to move our schools with enough finesse and thoughtfulness, as well as move them at a pace that will:

  • preserve the elements of a school and its culture that should never change,
  • allow us to keep up with our evolving understanding of how kids best learn, 
  • and allow us to remain steadfast in a global socio-political environment undergoing stunning progress, as well as unprecedented strains and failures,

we must be willing to change the means by which we try to accomplish change processes.

I do not make the claim that the specific process I help schools work with is the only way to do this; however, it is the way I have found to be most helpful in not only arriving at a great answer for a step forward, but ensuring that a school community is healthier at the end of the process than it was leading into the process. As opposed to the terrible habit of process corrosion that often occurs when large institutions engage a change process, the approach to which I subscribe places becoming healthier as a culture at the center. In fact, becoming healthier as an institutional culture should always be the invisible number THREE of the TWO, FIVE, TEN, meaning it should be one of the non-negotiables in any significant change process.

School Transformation: Becoming a Progress Culture

The Role of Stretching the Rubber Band in a Progress Culture 

Foreshadowing Progress in a School Culture

Differentiating Traditions from Bad Habits

Two, Five, Ten: Guidelines for Establishing the Priorities of a Change Initiative 

Approaching School Days as Architecture: An Idea Revisited 

The Heads’ Letter: Responding to a Changing World

Creating a Progress Culture One Pilot at a Time: An Idea Revisited Through a New Example

           #TBT: Several things I have written for the blog have remained timely in my work as a leader in an independent school. Perhaps none remains as useful as the what I have reposted here for #TBT this week. My thinking about pilot programs remains central to how I believe we can move a large complex institutions forward, while minimizing risk and maximizing potential benefit. The post came back to mind for me this week, as I have been in a couple of conversations with very thoughtful students about the role of service-learning in our school. Without going into the detail, I have been left feeling strongly that schools have largely attempted the impossible by placing service near the center of our claims for the value of the education we provide, while we have not committed either the time or the space to support those claims.
           In short, what is important in a school is what you can find in the actual program, not in what we simply tell students is important. While St. George’s has been doing many things right, it is time to do better. This is where piloting ideas will serve us well. Next school year we will pilot an idea in our schedule that will more fully reflect the priority on service and character education we hold dear in our school. Interestingly, because of our daily schedule, put in place for the 2016-2017 school year, we now have flexibility we didn’t dream of before. The schedule itself has been a remarkable success. Among other things, it allows for a later/healthier start time and for far deeper engagement in the classroom. What we have not yet explored is how it can be a vehicle for the kind of flexibility that will allow us to pursue opportunities beyond traditional academic courses without compromising class contact time. We can do that, and it is time too pilot ideas in order to learn how best to make it happen.
          Because I have not announced the idea to the entire community yet, I will hold off in describing the details, but I will point out that without the focus on the role of pilot programs, we artificially limit our chance to move a school farther, more thoughtfully, and more quickly forward. While reading what I wrote way back in 2012, please use the links to navigate to a more through discussion of each of the bullets. I hope you find my reflection helpful.
FROM 2012: Creating a Pilot Progress Culture One Pilot at a Time
RMS Queen Elizabeth 2 leaving Southampton Water into the Solent. (Photograph: Jim Champion) http://en.wikipedia.org/wiki/File:QE2_leaving_southampton_water.jpg 
RMS Titanic (http://upload.wikimedia.org/wikipedia/commons/f/fd/RMS_Titanic_3.jpg )

Consider the “Turning the Ocean Liner” metaphor to describe school change. I have described and have heard many people describe changing a school to be like trying to turn the QE2: “it might turn,” we say, “but it will not turn quickly.” My issue with this metaphor is that it implies that everything has to turn slowly and in perfect harmony. We should not feel confined in the same way we would be confined on a ship. Today I am making a pledge to abandon that metaphor (“Abandon Ship!”) as it seems to give us a ready-made excuse for slowing down, or giving up on, priorities we have named as being mission-driven and strategic. The metaphor slows us down because it traps our thinking—it becomes an accurate metaphor because we have chosen to believe it. From now on schools are not big ships. Schools are challenging enough without having them have to be ships as well.

I am not of a mind to mint another metaphor to replace the one I just buried (or better “sank”); instead I am interested in describing an approach to making progress happen in a non-ship metaphor loving school. The accumulation of such steps together will lead to creating sustainable progress cultures, and it will not take long to see larger impact on the school. I want to support a budding culture of piloting ideas, and in a couple of conversations recently my definition of what exactly this means has come into greater focus. Supporting pilots:

Stretching the Rubber Band in a Progress Culture #tbt

In November of 2011 I wrote “Stretching the Rubber Band on a Progress Culture.” As the second installment of Ross All Over the Map #throwbackthursday, this one comes back to mind for me quite often as I reflect on how schools can become best equipped to move forward strategically. The rubber band metaphor has held up for me as a way to conceptualizing healthy progress in an institution.

On the knobs to the medicine cabinet, poised to make the nose dive into the toilet if my hand knocks them on the way to the aspirin…on the coffee table peeking out from under the magazines and books…on the floor under the couch…in the corner of the kitchen counter grouped in the eddy where keys and purses and ball caps wind up, RUBBER BANDS, specifically hair bands, are all over my house. 

Since they play no practical purpose in my own life, I tend to think about them metaphorically.  This is the sort of thing English teachers do when faced with a reality. My daughter—a hair-banded whirlwind of activity—often reminds me, giggling as she speaks, that I am bald. Strangely enough, when she does this, I both love her more and have a fleeting desire to sell her to the circus.

So…how can rubber bands help us understand what a Progress Culture will look like in a school?

Some school communities/school cultures seem surrounded by walls.  Membership is predicated upon sharing a tightly defined set of static customs and expectations—they are built for continuity.  I think of the Cardinals that meet in order to choose a new pope upon the passing of the Catholic Church’s leader. This gathering has changed little if at all over the last few hundred years—clearly one of the ways it defines its success is by the extent to which it has not changed its operation.  Schools that share some of these characteristics experience change glacially if they experience it at all.

The opposite of a walled community/culture is one that can quickly disappear within the larger cultural context in which it exists.  It is loosely organized and the factors that drive it are as fickle as wind.  Not only does it not have walls, but the bonds it encourages are likely to be so loose as to be easily broken. For a school, the idea of quickly disappearing is hard to envision; however, schools that seem to reinvent themselves according to the whim of constituents are numerous.

While the walled school community/cultures denies the existence of the tide, the wall-less community/culture is washed up and washed away by it. In a school with a Progress Culture, I see a third option. We need to create a school culture that is held together by a rubber band.

In order for progress to occur in a school, the strategic resolve, the entrepreneurial thinking of a faculty member, or the initiative of a student must be allowed to get ahead of the institution temporarily. Having participated in conversations at several schools about what language we will write that will describe the truth of the school and the aspirations of the school simultaneously, I have found that the tension between what a school is and what it desires to become is prerequisite to any lasting steps forward. To be a Progress Culture, we need vision, faculty members and students to get ahead of us, but not so far out in front that the bond that holds the community together is broken.

A Strategic Plan, a vision statement, an individual, or a small group can stretch the rubber band away from the larger group.  As it stretches, tension builds.  In the context of a school, that tension comes out in the form of hard questions—what does this mean for me? Will this diminish the desired outcomes of the school? Who will not choose to stick around to see how all this turns out?  How will this affect what we already do well?  Once the tension in this rubber band reaches a certain point the groups have to pull back together.

But which side will move first and where will the two sides meet? These are the questions that determine institutional resolve.  If the people and ideas that got out ahead of the culture/community must do all the moving back, the school will have a difficult time being believable the next time it invites community members to stretch the rubber band, and the right next steps forward will be missed.  If the established community/culture does all the moving forward, there is risk that the school will lose things of substantial value in their move to reduce the tension in our rubber band.

The good news is that when both sides engage this process thoughtfully and earnestly, a school can take great strides forward, while not sacrificing what should never change.

Differentiating Traditions From Bad Habits #tbt

In 2011 while working at The Westminster Schools, I wrote a piece titled, “Differentiating Traditions and Bad Habits.” I was reminded of it this week as I have been spending some time during our Spring Break near the University of the South in Sewanee, Tennessee, which also happens to be my alma mater, as well as the seat of some wonderful, often eccentric, traditions. Some of the traditions are in fact atavisms in the world of higher education–for accomplished students the wearing of academic gowns fits this bill, for instance. Sewanee is steeped in tradition and, like all institutions, it has been hampered by bad habits masking as traditions.

In independent schools, we are susceptible to the dangers of confusing the two as well. Virtually every school, no matter its history or position, faces challenges in this arena. With this in mind, I am posting my first #tbt blog post from 2011 below:

differentiating traditions from bad habits

I have been thinking today about the difference between traditions and bad habits in schools. It can be so difficult to distinguish between the two that we don’t even try to untangle them from the larger cultural fabric of the school.  But we must try to do exactly that. It may be helpful to think of it this way: imagine that every school has a ledger that marks the long-term debt of bad habit against the revenue of tradition.  My fear is that an audit of that ledger in many of our institutions might reveal that bad habits are costing us more than we choose to recognize.

We are drawn to bad habits—they can be seductive, and we often provide them cover by calling them traditions. Bad habits give institutions practice in the arts of rationalization and self-deception. While traditions bring us together in ways that allow us to reveal our individual best as well as the best of the institution to which we are attached, bad habits are more likely to bring us together in a co-dependence that allows us to repeat myths back and forth to the point we think they represent truth itself.

As we engage the conversation in my school regarding how to become a sustainable Progress Culture, it is necessary to identify the real traditions and thus be ready to preserve them against all comers. It is equally important, however, to spot the bad habits masquerading as traditions. Sometimes what we call traditions are really only atavisms stifling our thinking. And dangerously, in order to preserve such bad habits, we siphon resources—financial resources, as well as resources of good will—away from innovation.

Perhaps the worst of our bad habits in schools is our tendency to tell ourselves what we can’t do (or what our constituents will never accept) even when we believe there may be better way forward than the way we have always done things. In so doing we limit our influence, and we diminish our ability to lead.  Conversely, if we work diligently to break this bad habit and drive it out of the school, we will extend our influence, and we will increase our ability to lead.